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Delivery & Collection


During Lockdown, We Are Facilitating Online Purchases Only

  • Choose the "delivery" option at checkout and you will receive your order from 2 to 10 working days (depending on location, product size & stock availability)
  • For further enquires please call: 094-9023185 or email: info@castledavitt.ie

Delivery - Click & Collect

Delivery Information for Regular Items (under 20kg) to Ireland & Northern Ireland 

• Anywhere throughout Ireland - €9.90

Delivery Information for Bigger items (over 20kg) to Ireland & Northern Ireland 

• Republic of Ireland - €29 (We have reduced our delivery rate during Covid)
• Northern Ireland - €99
• Free Delivery on all orders over €3,000 anywhere in Ireland

Our deliveries are undertaken by our own trained delivery teams, An Post and other dedicated couriers. Our deliveries take place between Monday and Friday 9 am - 6 pm (excluding Bank Holidays). 

At Castle Davitt Furniture we are pleased to offer both Home Delivery and In-Store collection services. Please view information on each below and please get in touch with us if you have any queries at all.

What happens after my order is placed?

For Non-Bulky items (under 20kg), your order is normally processed the next working day and you should have your order within 2 to 7 working days. We will provide you with a tracking number once your order has been dispatched. It will be delivered by either Fastway or An Post. We will contact you immediately if there are any issues with stock availability.

For Bulky items (over 20kg) You will receive an order confirmation via email after placing your order. If the product is in stock and available for delivery it will be delivered within 7 to 10 working days. We will contact you by email to let you know what day to expect your order. The evening before delivery, you will receive a text message which will give you the estimated time of delivery. Also, approximately 30 mins before we arrive at your door, we will ring you as well to let you know that we are closeby. Please note that our products are marked with the lead time for delivery, when we expect to take longer than 10 days. 

If you would like to specify a different delivery date or have any other comments please email info@castledavitt.ie and we will do our best to accommodate you.

Any products which we don't currently have in stock is specified with the estimated shipping time for delivery.

What happens on the delivery date?

When our courier arrives with your item, they will proceed to deliver it to the room of your choice. As part of our delivery service, we take away all unwanted packaging for recycling if requested. If any of our staff agree to place items inside your premises, please note we do not accept responsibility for any damage whatsoever caused to your premises or possessions within. Please make sure that the area you want the furniture placed has easy access to and the surrounding area is cleared.

A re-stocking charge of 20% of the item’s value will apply where there is not adequate space in your home for the items you ordered. The item will be returned to us and a credit note will then be issued for the outstanding value.

Can a delivery be cancelled or rescheduled?

Please note that a delivery cannot be cancelled on the day of delivery as our deliveries are prepared the evening before the scheduled delivery.

You must advise us of any cancellation at least 2 working days prior to the scheduled delivery date. A cancellation outside this time period will lead to a re-delivery charge which must be paid before your re-scheduled delivery.

If our driver cannot contact you on the number provided by you or fails to gain access to your delivery address on the day then your delivery will be rescheduled for the next available day. A re-delivery charge of €100 will apply which must be paid before your re-scheduled delivery.

What if my order arrives damaged?

We make every effort to ensure your furniture arrives to your home in pristine condition. However, if an item arrives damaged please contact us immediately on 094 9023185 or email info@castledavitt.ie and please include images of the damaged furniture. Keep all packaging materials from the shipment so we can arrange the return of the damaged goods. Once returned we will endeavour to refund or replace the damaged item as soon as possible.

Where do we deliver furniture?

Delivery is available throughout Ireland to Antrim, Armagh, Carlow, Cavan, Clare, Cork, Derry, Donegal, Down, Dublin, Fermanagh, Galway, Kerry, Kildare, Kilkenny, Laois, Leitrim, Limerick, Longford, Louth, Mayo, Meath, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Tyrone, Waterford, Westmeath, Wexford and Wicklow.

Prior to Delivery

  • Ensure that the furniture will fit into the intended area in your home. You can contact us prior to ensure that the dimensions displayed online are correct.
  • Ensure that there is adequate access to your house for our delivery truck and that the furniture will fit through all external and internal doors in your home. 
  • Have a clear passage to the intended destination in your home.

Click & Collect

We offer a FREE Click & Collect service from both of our stores.

Simply select I'll Collect My Order at the checkout if you wish to avail of the service. The estimated waiting times for collection from any store is 2-7 working days for in-stock items. These have to be transported from our warehouse to the designated shop. Please await collection confirmation via email or phone before travelling to the store.

Once your item has arrived at your chosen store, we will contact you and arrange the collection. Remember to bring your order confirmation email with you as proof of purchase, either printed or displayed on your mobile phone.

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